The DGActual Dealer Reviews Index tracks the public Google star rating and review count for every franchised new-car dealer in the United States: 17,051 dealers, 43 brands, 51 states, 27,121,794 reviews, updated weekly. Data as of 2026-07-03.
Network average rating 4.50, median 4.50, middle 50 percent between 4.40 and 4.70 stars. A rating below 4.0 is rare, at 3.86 percent of dealers.
| Brand | Dealers | Avg rating |
|---|---|---|
| Porsche | 252 | 4.67 |
| Lexus | 325 | 4.61 |
| Acura | 285 | 4.60 |
| Lamborghini | 138 | 4.57 |
| Subaru | 671 | 4.57 |
| Ferrari | 123 | 4.57 |
| MINI | 131 | 4.56 |
| BMW | 515 | 4.55 |
| Infiniti | 213 | 4.55 |
| Rivian | 29 | 4.55 |
| Audi | 346 | 4.55 |
| Mazda | 538 | 4.54 |
| Honda | 812 | 4.54 |
| Polestar | 35 | 4.53 |
| GMC | 513 | 4.52 |
| Toyota | 824 | 4.52 |
| Bentley | 57 | 4.52 |
| Lucid | 23 | 4.52 |
| Nissan | 1,118 | 4.52 |
| Land Rover | 419 | 4.51 |
| Mitsubishi | 341 | 4.51 |
| Ford | 1,104 | 4.50 |
| Volvo | 364 | 4.49 |
| Mercedes-Benz | 422 | 4.49 |
| McLaren | 26 | 4.48 |
| Aston Martin | 30 | 4.48 |
| Volkswagen | 653 | 4.48 |
| Buick | 470 | 4.48 |
| Chevrolet | 1,121 | 4.47 |
| Ram | 144 | 4.47 |
| Kia | 781 | 4.47 |
| Jaguar | 89 | 4.47 |
| Rolls-Royce | 30 | 4.47 |
| Lincoln | 507 | 4.47 |
| Genesis | 188 | 4.46 |
| Hyundai | 949 | 4.45 |
| Jeep | 968 | 4.43 |
| Maserati | 68 | 4.41 |
| Chrysler | 80 | 4.41 |
| Cadillac | 506 | 4.40 |
| Dodge | 554 | 4.38 |
| Alfa Romeo | 200 | 4.35 |
| FIAT | 89 | 4.32 |
The network median is 4.50 stars and the average is 4.50. Half of all franchised dealers sit between 4.40 and 4.70 stars, so a rating in that band is average, not strong.
Across 17,051 franchised dealers the average Google rating is 4.50 on 27,121,794 total reviews.
No. Only 140 dealers hold a perfect 5.0, and their median review count is 36 versus 978 for a typical dealer. A flawless score usually reflects a small sample, not a better store.
Source: DGActual Dealer Reviews Index, public Google ratings for 17,051 franchised dealers. Data as of 2026-07-03. Author: Daniel Govaer. Research support: Perplexity. Reuse with attribution and written consent, terms at dgactual.com/terms.html. See data.dgactual.com and reviews.dgactual.com. Open the live interactive scoreboard.